Sitemap

Last updated: November 2, 2026

This sitemap lists every public page on embrohaven.shop and explains what you will find on each one. The automatic list below always shows the current collections and pages; the guide underneath describes how the shop is organised, so you can go straight to the right place whether you are browsing for a cap, personalising a hoodie or looking for an answer about delivery.

How the shop is organised

Embro Haven is arranged by piece first: you choose what you want to wear — a hat, a hoodie, a crewneck or something lighter — and then the design. Personalised pieces also have their own collection, so you can see every product with text fields in one place. The main menu at the top of every page follows the same order, and on phones it opens from the menu icon at the top left.

A short tour for first-time visitors

1. Start on the homepage. The first screen shows three chips — Hat, Hoodie, Crewneck — that jump straight to those collections. Below that, category cards show every collection, and tabs show a few pieces from each.
2. Read the placement guide. Further down the homepage, “Hat, hoodie or crewneck?” compares where stitches can go on each piece. It is the quickest way to decide which piece suits the design you have in mind.
3. Check the numbers. A plum band lists the commitments that apply to every order: 60 days to return, free shipping to 4 countries, 24 hours to change or cancel and 1–3 business days to prepare.
4. Open a product. Pick a colour and size, fill in any text fields and watch the live preview, then add to cart.
5. Check out. Review each cart line — especially personalised text — enter your address and choose an available payment option.

Using the site on a phone

On phones, the menu icon at the top left opens the full menu, including the Help section with links to the Help Center, FAQs, Size Guide, Shipping & Delivery, Order Tracking, Returns & Exchanges and Contact Us. The search icon and cart sit at the top right. Product photos can be swiped, size and colour buttons are large enough to tap, and the personalisation fields open your keyboard directly. After you scroll past the main Add to cart button, a slim bar with the price and a button stays at the bottom of the screen so you do not have to scroll back up.

Using the site with a keyboard or screen reader

Every link and button can be reached with the Tab key, and focused items show a mint outline so you can see where you are. Product options are real form controls with labels, and the personalisation fields have visible labels that include their character limits and any add-on price. If anything does not work as you expect with your device, tell us through Submit a Ticket and we will help you complete your order by email while we fix it.

How we keep pages consistent

The same commitments appear on many pages: product pages, the FAQs, the Help Center and each policy. We keep one set of numbers and use it everywhere — 1–3 business days to prepare, 7–14 business days in transit, free shipping to the US, Canada, Australia and New Zealand, 24 hours to change or cancel, 60 days to return with a free label, refunds within 7 days of receiving the return, and replies within 24 hours on business days. If you ever spot two pages that seem to disagree, please tell us; the policy page for that topic is the one that applies, and we will correct the other.

Each policy page shows a “Last updated” date at the top so you can see when it last changed.

Collections

Caps & Truckers

Caps & Truckers brings together our dad caps, the mesh-back trucker and the corduroy cap. Designs sit on the front panel: a wildflower sprig, a single-line mountain range, a tiny wave, “coffee club” lettering, or your own initials. All caps are one size; colour options are shown as named swatches on each product.

Beanies & Bucket Hats

Beanies & Bucket Hats holds cuffed knit beanies with a pine tree, two mushrooms or a name on the fold, and bucket hats with a daisy chain or a moon and stars on the crown. One size for all.

Hoodies

Hoodies has pullover hoodies with designs on the left chest, the centre chest or the sleeve, a full-zip hoodie with a pine sprig beside the zip, a kids’ rainbow hoodie in youth sizes, and a hoodie with your initials and an optional sleeve date. Adult sizes S–3XL.

Crewnecks

Crewnecks includes fruit, animal, script and star designs, three designs that can also be chosen in hoodie style, and a crewneck with your own name and an optional sleeve line. Sizes S–3XL.

Tees, Zips & Totes

Tees, Zips & Totes gathers the lighter and practical pieces: a pocket tee with a tiny heart, a quarter-zip with a wave, joggers with a little leaf and two canvas totes, one with an olive branch and one with your monogram.

Names & Initials

Names & Initials shows every personalised product in one place: the initials cap, the name beanie, the initials and date hoodie, the name crewneck and the monogram tote. Each has text fields with a live preview on the product page.

All pieces

The Shop page lists every product across all collections, newest first by default. Use it when you want to browse everything at once, or when you are looking for a gift and have not decided between a hat and a top yet. Product cards show the name and price; open any card for the full details.

Product pages

Every product page follows the same order, so you always know where to look: the photos, the name and price, a short summary, the options (style where offered, size and colour), any personalisation fields, the quantity and Add to cart button, and a short list of our delivery and returns commitments with links to the full pages. Below that you will find the full description — what the piece is, where the embroidery sits, the sizes and colours, care advice — and related pieces from the same collection. On phones, a small bar with the price and an Add to cart button appears at the bottom of the screen once you scroll past the main button.

Help and support pages

• Help Center — the starting point for any question, with a short summary of every topic and links to the full pages.
• FAQs — around forty questions and answers on personalisation, sizing, orders, delivery, returns, refunds, payments, care and privacy.
• Size Guide — the sizes each piece comes in and how to choose by measuring a top you already own.
• Order Tracking — check your order status with your order number and billing email; what each status means.
• Contact Us — our email, reply time, what to include and where quick answers live.
• Submit a Ticket — pre-addressed emails for each topic, from changing an order to a copyright concern.
• About Us — who we are, what we make, how personalisation works and the promises we keep.

Policies

• Shipping & Delivery — 1–3 business days to prepare, free delivery to the US, Canada, Australia and New Zealand in usually 7–14 business days, planning around a date, gifts, late parcels and duties.
• Cancel or Change an Order — the 24-hour window, what can change, how to ask and how cancelled orders are refunded.
• Returns & Exchanges — the 60-day window, the free return label, personalised pieces, exchanges and how to start.
• Refund Policy — refunds within 7 days of receiving your return, what is refunded in each situation and store credit that never expires.
• Payment Methods — currency, what your total includes, when you are charged and how payments are protected.
• Privacy Policy — what information we collect, why, who we share it with, how long we keep it and your choices.
• Terms of Service — the agreement for using the site and ordering, governed by the laws of Pennsylvania.
• Intellectual Property Policy — our designs and name, what we will and will not stitch, and how to report a concern.
• DMCA — how to send a copyright notice or counter-notice.

Your account and cart

• Cart — the pieces you have chosen, with every option and personalised field listed under each one.
• Checkout — contact and delivery details, the free shipping line, available payment options and your order total.
• My account — sign in to see past orders, saved addresses and account details. Ordering does not require an account.

The cart, checkout and account pages are personal to you, so they are not listed in search engines.

Finding something quickly

Use the search

The magnifying glass in the header searches product names and descriptions. Try a piece (“beanie”, “zip hoodie”), a design (“mushroom”, “constellation”) or a word like “initials”.

Follow the footer

The footer at the bottom of every page repeats the collections, the help pages and every policy, plus our business address and support email. If you scroll to the end of any page, you are one click from any of them.

Start from a question

Search engines and this sitemap

Besides this page for people, the site publishes a machine-readable sitemap for search engines that lists the same public pages, collections and products. Pages that are personal to you — cart, checkout and account — and collections that are temporarily empty are left out of both, so that search results only lead to pages with something to show. When we add a new collection or product, it appears in the automatic list at the top of this page as soon as it is published.

Pages we do not have

To keep things clear: we do not have a blog, a reviews page, a store locator or social media pages, and we do not publish discount codes at the moment. If you see such pages claiming to be from Embro Haven elsewhere, they are not ours; please let us know at support@embrohaven.shop.

Contact

Embro Haven · 2205 Groveland St, Pittsburgh, PA 15234, US · support@embrohaven.shop · replies within 24 hours on business days.